Refunds and delivery
One page, plain language, no conditions in small print.
Full refund before access begins
Any time before the access date shown on your order, email assistant@wayd.social from the address you used at checkout and ask for a refund. You do not need a reason. We issue the full amount to the original payment method and confirm by email.
How long it takes
We start the refund on the same business day we receive the request. Your bank decides when it lands, which is normally five to ten business days.
If delivery slips
You get an email with a definite new date. Accept it or take the full refund. If you do not answer by the stated deadline, we refund you automatically. Silence always resolves in your favor.
If the program is cancelled
Every paid order is refunded in full within two business days and sales close immediately.
After access begins
Once access has been delivered, refunds are handled case by case. Write to assistant@wayd.social and describe what happened. We would rather refund you than argue.